You no longer have the software CD that shipped with your printer. What can I do to troubleshoot network or printer connection issues? You can also configure the software to allow HP downloads and installations. How do I scan with the Apple Software Update driver? Turn the printer off and back On. Still the same page except for the fact that I clicked on Infrastructure..

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If you select AirPrintthe printer loses its scan functionality.

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HP Photosmart C4380, C4500 All-in-One Printers – Wireless Printer Setup

The network name is the SSID. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Do not connect the printer to your computer with your USB cable until prompted by the software.

Accept or allow any firewall messages that display during the printer software download and installation. Wirelfss, Click the Advanced tab within the exact shown window, there you should be be provided with the option to select your network.


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You can print a Wireless Network Test report from the Wireless settings menu to confirm the printer was successfully connected to your network. Hi, Follow these steps to connect the printer to your new router manually as a full featured software is not available for your OS: How can I succeed this? Prepare for installation To gather your network name SSID and password WEP key or WPA passphraseyou can ask the person who originally set up your network, see the documentation that came with the router, or contact the manufacturer.

I only see a wireless tab like this: Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Anyone who can help? I’m sorry, I’m not that clever in this field.

HP Photosmart C, C All-in-One Printers – Wireless Printer Setup | HP® Customer Support

If you have a question, please create a new topic by clicking here. HP is compiling your results. Sign in to the Mac as the current admin user. Selecting a Generic driver option from the Use menu can result in limited printer functionality. What if the HP Installer recommends to send the wireless settings to my printer? Frequently asked questions FAQs Review v4380 frequently asked questions on setting up the wireless network connection.


Asia Pacific and Oceania. In the Printers section, click the name of your printer, and then click the minus sign to remove it. Move the printer and the computer closer to your wireless router, to within 6 ft 1. If your printer supports scanning, the software that you use to scan might be different than the software you used before upgrading your operating system.

Turn on the printer.

Start a print job. Make sure printer and router are at least 5 feet apart. Choose a different product series.

Learn more about setting a static IP.

Wireless printing center

Message 7 of When prompted, connect the USB cable to the printer to complete the printer’s connection to the wireless network.

I have no idea where to start. HP wireless printers released in and later support AirPrint.